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We aim to be operationally excellent, running our business from the point of view of our customers. We are committed to providing the highest level of customer care, from the service the network provides in ensuring a reliable supply of electricity 365 days a year to the information customers receive from us.
It is our aim to provide the best possible service to our customers. We believe that it is important for you to know what levels of service you can expect from us and that we work to the standards described in this section.
Within this section we have provided details of publicly available information to help keep you informed about our business.
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