Power Cuts In Your Area
Power Cuts & Emergencies
A Caring Network
Getting Connected
Customer Support
Contact Us
We look after the equipment that delivers electricity to homes and business in Central and Southern Scotland, Merseyside, Cheshire, North Wales and North Shropshire. No matter who you pay your bill to, we’re the people to contact for all enquiries relating to the electricity network. We have translated key pages on this site into Welsh, where language translation is available you can change the language using the option at the top of that page.
Visit our new support centre to find all our contact information including phone numbers and email addresses, useful documents and information, and assistance for vulnerable customers.
You can also use the following online forms
You can still reach us on our existing numbers:
Central & Southern Scotland:
0800 092 9290
Merseyside, Cheshire, North Wales and North Shropshire:
0800 001 5400
What is 105?
Got a question? Take a look at our frequently asked questions.
The latest news and press releases from SP Energy Networks.
View our current projects and find out how we are innovating the network.
Our video gallery features advice for vulnerable customers, power cuts and more.