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Investment & Innovation

Demand for electricity is steadily rising. That’s why we are investing billions of pounds to modernise and expand the network to ensure the safety and security of your electricity supply. We are also preparing and planning for the future in our Transmission and Distribution Business Plans.

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Preparing for a power cut

It’s important we ensure our customers and communities are as prepared as possible in case of any weather or other emergencies impacting energy supplies. Click the link below to find out more about what you need to know and how you can prepare.

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Support for Our Customers

Support Centre

Visit our new support centre to find all our contact information including phone numbers and email addresses, useful documents and information, and assistance for vulnerable customers.

You can also use the following online forms

Power Cut or Emergency? Call 105

You can still reach us on our existing numbers:

Central & Southern Scotland:

0800 092 9290

Merseyside, Cheshire, North Wales and North Shropshire:

0800 001 5400

Power Cut? Call 105

Featured Sections

FAQs

Got a question? Take a look at our frequently asked questions.

News

The latest news and press releases from SP Energy Networks.

Investment & Innovation

View our current projects and find out how we are innovating the network.

Video Library

Our video gallery features advice for vulnerable customers, power cuts and more.

 
 

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