Our RIIO-T2 Business Plan

Our RIIO-T2 Business Plan offers a practical road map toward a cleaner, greener and healthier Britain.

Within our plan and the supporting annexes published, you can find out exactly how we’ll facilitate Scotland and Britain's transition to Net Zero by 2045 and 2050 respectively. We are excited to share our investment proposals and strategies with you as we submit them to Ofgem.

Find out more

Zero Carbon Communities

We're committed to playing a leading role in the fight against climate change.

We've launched Zero Carbon Communities, an initiative to help and guide communities along the path to Net Zero. Zero Carbon Communities aims to develop a unique roadmap to help local communities understand the steps they have to take to manage the Net Zero transition successfully.

Find out more

Support for Our Customers

Support Centre

Visit our new support centre to find all our contact information including phone numbers and email addresses, useful documents and information, and assistance for vulnerable customers.

You can also use the following online forms