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New ways of connecting to our network

06/09/2023

We are introducing some improvements to our connections process. 

We have created a fresh new look and feel across our Getting Connected web pages, with useful guidance to help customers prepare for their connection application depending on their bespoke requirements. 

Behind the scenes we are also developing a new Self-Service Cost Estimator tool that we hope to launch with you soon. This will complement our recent changes to the connections process.

Click here for more information.

The introduction of the Customer Journey Web Refresh project is part of our ongoing focus on improving our connections offering to our customers to help ensure we meet our targets and incentives throughout ED2. 

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