Skip to main content
Sustainability | ScottishPower |

Select Language:

Residents urged to be winter ready


Over a quarter (26%) of people in the North West of England and Wales and almost one in five (17%) of people in Scotland admit they aren’t prepared for winter weather as colder conditions roll in.

The figures have been released to coincide with Be Winter Ready Day – a new initiative run by us and the UK’s other electricity and gas networks, which aims to help the public be better-prepared if they have a power cut or gas emergency this winter.

The survey found that up to 60% of people think the reliability of the gas and electricity networks means they don’t have to prepare for winter as much as they used to. 46% don’t keep a torch in their house in case of a power cut, and up to 67% don’t take steps to get their boiler serviced in advance of winter.

Furthermore, up to 72% of residents don’t know who their local gas or electricity network operators are, with just a third (33%) saying they prepare themselves for winter by finding out who to contact if their gas or electricity goes off.

The UK energy networks are calling on people to follow these three steps to Be Winter Ready:

Know your free emergency numbers - in a power cut dial 105 or, for a gas emergency, dial 0800 111999.

Prepare your home - keep a torch handy and get your appliances serviced by a Gas Safe registered engineer to prevent carbon monoxide poisoning. Vulnerable households can get extra support by signing up to the Priority Services Register. Contact your gas or electricity network to find out more. Visit to find out who your network operator is.

Keep your eyes open - keep an eye on the weather forecast and, if you have a power cut or a gas emergency, check on your neighbours.  

On the rare occasion power is interrupted or a gas emergency happens, our energy networks have engineers working around the clock to restore supplies safely and as quickly as possible, keeping customers regularly updated on the progress. It has never been easier to contact your gas or electricity network companies any time of the day or night for information and advice.

David Smith, Chief Executive of Energy Networks Association, said:

“In recent years the chances of unplanned problems with electricity and gas supply have reduced dramatically. Since 1990, network companies have invested £80bn in improving the reliability of local energy networks in the UK. On average, electricity customers have a power cut just once every two years and gas customers will have their gas supply interrupted just once every 40 years.

“However, as the nights get colder and darker, the chances of severe weather increase. Storms, floods and other extreme conditions can sometimes cause damage to the electricity network and disrupt the energy supply. That’s why we are calling on people in Scotland to Be Winter Ready and make sure they are prepared in case they have a power cut or gas emergency.” 

Main Content

Investment & Innovation

Demand for electricity is steadily rising. That’s why we are investing billions of pounds to modernise and expand the network to ensure the safety and security of your electricity supply. We are also preparing and planning for the future in our Transmission and Distribution Business Plans.

Find out more

Preparing for a power cut

It’s important we ensure our customers and communities are as prepared as possible in case of any weather or other emergencies impacting energy supplies. Click the link below to find out more about what you need to know and how you can prepare.

Find out more


Hi! I'm the SP Energy Networks System Agent, can I help you?

Chatbot Window