We are changing our future connections quotation process

04/07/2022

We are making some changes to the way we charge for connections quotations

From Monday 1 August 2022 if a customer requests a connection offer from us which is above 250kVA for Demand and 50kVA for Generation, there will be a cost associated with the quotation. 

This charge is to cover the costs incurred by us for producing the quotation, which historically has been paid upon acceptance. These changes move the timing of this charge to the quotation stage, regardless of whether the quotation proceeds to acceptance.

Moving forward this cost, known as Connection Offer Expenses, will be payable to SP Energy Networks when applying for a new connection or a modification to an existing connection.

You will be informed at the application stage if a Connection Offer Expense is necessary
for us to produce the connection offer. 

If it is, then the charge is payable regardless of whether you go on to accept the connection offer.

If you decide that you no longer wish to pursue your application and you notify us in writing within five days of receiving our notification, there will be no charge. 

If you decide to cancel after the five day ‘cooling off period’ has expired we may charge you for any costs that we have reasonably incurred up to the point of notification.

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