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A Caring Network

At SP Energy Networks, we strive to go beyond our obligations as a Network Operator. We are committed to our social role and have therefore placed ourselves at the centre of the communities we serve to support all customers, particularly those who are in need of a little extra help. Because keeping the lights on, is just part of what we do.

If you would like to be added to our Priority Services Register, text PSR to 61999. We will normally contact you within 48 hours.

Priority Services Register

We have a Priority Services Register for customers who may need extra support in a power cut. 

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Additional Support Services

We work with local partners to provide a range of financial and social support services beyond power cuts.

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Trusted Partners

Could your organisation benefit from joining our network of local partners?

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Our Vulnerability Strategy

Our strategy details our approach to supporting customers in vulnerable situations.

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Our Vulnerability Map

These maps help identify and support customers in vulnerable situation across our communities.

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Reducing your Energy Bills

We can offer a range of practical support from energy efficiency to tariff switching advice.

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Home Visits

Read about our home visit procedure for your peace of mind.

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Our accessible website is designed with everyone in mind – take a look.

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