A Caring Network At SP Energy Networks, we strive to go beyond our obligations as a Network Operator. We are committed to our social role and have therefore placed ourselves at the centre of the communities we serve to support all customers, particularly those who are in need of a little extra help. Because keeping the lights on, is just part of what we do. If you would like to be added to our Priority Services Register, text PSR to 61999. We will normally contact you within 48 hours. Priority Services Register We have a Priority Services Register for customers who may need extra support in a power cut. Find Out More Additional Support Services We work with local partners to provide a range of financial and social support services beyond power cuts. Find Out More Trusted Partners Could your organisation benefit from joining our network of local partners? Find Out More Our Vulnerability Strategy Our strategy details our approach to supporting customers in vulnerable situations. Find Out More Our Vulnerability Map These maps help identify and support customers in vulnerable situation across our communities. Find Out More Reducing your Energy Bills We can offer a range of practical support from energy efficiency to tariff switching advice. Find Out More Home Visits Read about our home visit procedure for your peace of mind. Find Out More Accessibility Our accessible website is designed with everyone in mind – take a look. Find Out More