Additional Support Services At SP Energy Networks we're committed to caring for all our customers. We understand that sometimes you may require additional support but may not be sure where to find it. We work with local agencies that can provide free support services that you may be interested in. To find out more about these organisations and services please click the links below to watch a short video. Contact us on 0330 1010 154 for further information and we will refer you to the appropriate local agency. *Please note, all referrals are subject to partner availability and appropriate funding. Support Services: Friendship & Hot Meals × Video content Close this modal It’s often the little things that make a big difference. SP Energy Networks has links with organisations which helps keep you in touch with others. Watch this short video to find out more. Audio-described version of the Friendship & Hot Meals video View a text transcript of the Friendship & Hot Meals video (opens in a new window) Best Tariff × Video content Close this modal SP Energy Networks can connect you with local agencies who can offer independent advice on the best energy deal. Watch this short video to find out more. Audio-described version of the Best Tariff video View a text transcript of the Best Tariff video (opens in a new window) Maximising Income × Video content Close this modal Hard times can affect anyone at any time. SP Energy Networks can connect you with organisations who can offer impartial advice. Watch this short video to find out more. Audio-described version of the Maximising Income video View a text transcript of the Maximising Income video (opens in a new window) Help in a Power Cut × Video content Close this modal SP Energy Networks distributes electricity to 3.5m customers twenty-four hours a day, seven days a week. However, occasionally things do go wrong or circumstances that cannot be prevented, such as storms, can interrupt power supplies. This video outlines what you should do and who you should contact in the event of a power failure. Audio-described version of the Help in a Power Cut video View a text transcript of the Help in a Power Cut video (opens in a new window) Debt Advice × Video content Close this modal SP Energy Networks works with external organisations that check you’re receiving everything you should be. Watch this short video to find out more. Audio-described version of the Debt Advice video View a text transcript of the Debt Advice video (opens in a new window) Befriending Service × Video content Close this modal Do you ever feel lonely? SP Energy Networks can connect you with local organisations who can help find people with similar interests. Watch the short video to find out more. Audio-described version of the Befriending Service video View a text transcript of the Befriending Service video (opens in a new window) Staying Safe at Home × Video content Close this modal It makes sense that your home is safe and sound. SP Energy Networks has links with fire and rescue organisations and we can help organise a free fire safety check for your home. Watch this short video to find out more. Audio-described version of the Staying Safe at Home video View a text transcript of the Staying Safe at Home video (opens in a new window) Help for Dementia × Video content Close this modal SP Energy Networks has links with organisations which specialise in making life a little easier for people affected by dementia. Watch this short video to find out more. Audio-described version of the Help for Dementia video View a text transcript of the Help for Dementia video (opens in a new window) Energy Efficency Advice × Video content Close this modal Is your home warm enough? Do you struggle to pay your energy bills? SP Energy Networks can arrange energy efficiency advice. Watch this short video to find out more. Audio-described version of the Energy Efficency Advice video View a text transcript of the Energy Efficency Advice video (opens in a new window) Helping Carers × Video content Close this modal A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, addiction or a mental health problem cannot cope without their support. This service provides advice, support and information to help carers live their lives. Audio-described version of the Helping Carers video View a text transcript of the Helping Carers video (opens in a new window)