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As part of our RIIO-2 planning process we've created the #ChallengeOurPlan campaign to bring together all of the aspects of our planning and engagement where we're looking for your input.

Our open RIIO-ED2 consultations - gathering your views on our plans

Over the coming weeks and months we'll engage on a number of themed consultations specific to the chapters that make up our ED2 Business Plan. Below you'll find a list of targetted engagement where you'll find questions around key topics we'd like your input on.

You can send your responses to the details included in each document. We look forward to hearing from you!

Our Fire Mitigation Strategy

  • Issued: November 2020

Our licence areas cover a wide variety of environments, ranging from city centres such as Glasgow and Liverpool, to national parks and coastal areas such as the Fleet Valley and Anglesey. Across our network we have various types of substations, depending on location, age and contents. We must take fire risk both to and from our assets into consideration to ensure our sites remain safe.


  1. What are your views on how we identify and categorise substations with high fire risk?
  2. Do you have any views on how we prioritise our fire risk mitigation activities?
  3. Do you believe there are any additional mitigations we should consider?

View our consultation document here and have your say.

Our Flooding Resilience Strategy 

  • Issued: November 2020

Our licence areas cover a wide variety of environments, ranging from city centres such as Glasgow and Liverpool, to national parks and coastal areas such as the Fleet Valley and Anglesey. Because of this, we have varied flood strategies across our network with flood mitigation prioritised at our substations within regional flooding maps.

Our strategy is to remain compliant with the latest version of the ENA Engineering Technical Recommendation for Resilience to Flooding at our larger and more critical substations (ETR/138). This sets out a risk-based approach to identifying and managing flooding at our substations, using flood risk data provided by national agencies.


  1. Do you have any views on how we identify high-risk flood locations beyond national environment agency flood maps?
  2. Do you have views on where we should go further than industry best-practice or extend flood mitigation to our smaller sites?
  3. Are there any new or innovative flood resilience solutions you would expect us to apply?

View our consultation document here and have your say.

Our Site Security Strategy 

  • Issued: November 2020

The security of our substations is critical. Our sites contain live equipment responsible for ensuring a safe electricity supply for our customers, not only could the theft or damage of our assets lead to prolonged power-cuts, but unauthorised access presents a real safety risk. By enhancing and maintaining the security of our sites we will prevent unauthorised access from members of the public who could otherwise put themselves at risk.

It is our legislative requirement under The Electricity Act, and Part 3 of the ESQCR regulations to ensure safety and security at all our substations through application of effective preventative access measures.


  1. What are your views on the application of Smart Locks or other modern security solutions?
  2. Do you have any views on how we should prioritise sites for enhanced site security measures?

View our consultation document here and have your say.

Our Visual Amenity Strategy

  • Issued: November 2020

We're fortunate to operate across many designated areas of natural beauty including National Parks, Areas of Outstanding Natural Beauty (AONB) (England and Wales) and National Scenic Areas (Scotland). In SP Manweb, 16% of our overhead network is within these areas, mostly within Snowdonia National Park, in 2015 we signed an Accord with Snowdonia National park setting our commitment for sustainable operation in this area). In SP Distribution, 2% of our overhead network is within these areas including Upper Tweeddale and the Fleet Valley.


  1. Do you represent any designated areas? Are you aware of network assets which impair the visual aesthetic in these areas that you would like us to consider undergrounding?
  2. Are you aware of any other areas of overhead network in our areas you believe we should consider undergrounding to improve visual amenity?
  3. Our Visual Amenity investments must be informed by stakeholder engagement, how would you like us to engage with you in these areas in future?

View our consultation document here and have your say.

Our Overhead Line Clearances & Tree Cutting Strategies

  • Issued: November 2020

We work with relevant rural stakeholders including farmers & anglers, and attend country fairs to demonstrate the dangers of overheard power lines. We also provide additional signage in high risk and recreational areas to reduce the risk of incidents involving our overhead line network.

Our tree-cutting strategy is to follow industry best practice as set out in the guidelines given in ENATS 43/8 (Overhead line clearances) to maintain tree-cutting across all our overhead lines as part of a managed cycle.


  1. Do you agree we have an important role to play with rural stakeholders to advise of the dangers of OHL and what activity would you expect us to take in support of this?
  2. Do you believe we should go further than our legislative requirements to manage and maintain safety clearance distances from our equipment?
  3. Do you agree with our forecast that vegetation growth rates will increase due to climate change? How do you believe we should consider this impact in our activities?

View our consultation document here and have your say.

Other key consultation topics

Stakeholder engagement has always been a vital part of everything we do and we're building on this long-established practice and our strong links with our customers, users and communities throughout the development of our future plans. Throughout all of our planning and the building of our plans - it's imperative that you can have your say.

We'll continue to engage with you over a number of consultations specific to the topics that make up our future business plan. We'll also be keeping the conversations going through a variety of events including conferences, webinars, connections and supplier events, panel discussions and through our online community - all with the aim of making sure our plans are built around what you need.

You can catch up on some of our previous ED2 stakeholder engagement workshops by watching the recordings that are available here.  We'll update this page with more workshops replays over the coming weeks and months.

Our DSO Strategy

To start to address the changes we see as being critical to the future, in October 2016 we were the first in our industry to publish a Distribution System Operation Vision. This described the whole system operating model which we think is best suited to address these changes, and the roles and responsibilities which it involves.

Since then, the changes have increased and the challenges intensified. The magnitude of these changes means there is a clear need for a set of functions and activities to meet our customers’ evolving needs, delivering net zero, and ensure the continued safe, reliable and efficient operation of the distribution network and wider energy system for all customers.

We’ve already started delivering many of these DSO functions and activities. There is still some way to go, but we’re ready for this journey.

Read more.

Our Digitalisation Strategy

The world is changing and the urgency to deliver the UK’s ambitious net zero carbon emissions targets is greater than ever before.

Our electricity networks are leading on that journey; delivering value for money, a secure and stable supply, and ensuring our most vulnerable customers won’t be left behind. 

Through digitalisation and harnessing the power of data we will create the step change needed to deliver this cleaner future at the pace our customers need. That’s why I’m delighted to share our digitalisation strategy which maps out how we are transforming traditional network operations with digital innovation and smarter, more agile network management to enable the low carbon future.

Read more.

Distribution Future Energy Scenarios

The energy landscape is changing fast as the way our customers and communities generate and use energy evolves. Our role is to plan our distribution networks to facilitate their decarbonisation objectives and choices, and to enable their journey to Net Zero.

To achieve this, we need to forecast and understand our customers’ changing electricity requirements – this is the purpose of our Distribution Future Energy Scenarios (DFES) forecasts.

Given the uncertainty and ever-changing policy landscape in which we operate, we have created forecasts for four scenarios, which reflect differing levels of consumer ambition, government/policy support, economic growth and technology development.

Read more.

How to get involved...

If you would like to be kept up-to-date with the latest information and our planned activities regarding RIIO-2 , you can register as a stakeholder and join our stakeholder online community. We also welcome your thoughts and feedback via our RIIO-T2 mailbox or our RIIO-ED2 mailbox and through the various consultations we'll be holding. If you have any questions - please get in touch, we'd love to hear from you.

You'll also find a live list of our consultation events here - where you can register to come along.

Our Customer Engagement Group and User Group

Across both our RIIO-ED2 and our RIIO-T2 Business Plans - our independent experts are key to helping build in our plan. The groups provide expert, external challenge and input to our business plans and have  been created to include traditional and non-traditional stakeholders, like customers, academics, industry experts and community representatives.

Our ED2 Customer Engagement Group

Stakeholder engagement is a vital component of our business, helping us take informed decisions and better understand what the future of the energy industry in Great Britain might look like.

The Customer Engagement Group (CEG) forms a part of the energy regulator, Ofgem’s ‘enhanced engagement’ model and serves as an additional layer of scrutiny to our business plan.

The purpose of the CEG is to provide expert challenge and input on whether our business plan addresses the needs and preferences of current and future customers and stakeholders.

Find out more here.

Our T2 User Group

The RIIO-T2 User Group provided, and continue to provide, formal challenge and input to our RIIO-T2 Business Plan. The group represent the wide-ranging needs and requirements of our multiple network users, customers and stakeholders via their 'access-all-areas' pass to our Transmission business. 

The User Group also bring in external representatives and advisors from organisations, such as Citizens Advice Scotland, Citizens Advice England and Wales and the Scottish Government, to inform their feedback and challenges. 

Find out more here.




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