Select Language:

Contact Connections

Details of how to contact our Connections team are detailed below. Our full contact us page is also available.

General Enquiries 

General enquiries about a connection, disconnection or service alteration

Central & Southern Scotland

Cheshire, Merseyside, N. Wales & N.Shropshire

Telephone: 0845 270 0785
Fax: 0141 614 0085

gettingconnected@scottishpower.com

Monday - Friday 08:30 - 16:45

Telephone: 0845 270 0783
Fax: 0151 221 2190

gettingconnected@scottishpower.com

Monday - Friday 08:30 - 16:45

Account Managers

Account Managers

One of our dedicated account managers will be able to guide you through the connections process. You can email by clicking on the account manager's name.

Name Job Title Area Tel. Number

Elaine Forsyth

Customer Engagement Manager, Ayrshire & Dumfries

Scotland

0775 362 4157

Jillian Violaris

Customer Engagement Manager, Glasgow

Scotland

0771 743 0658

Johan Gillespie Customer Engagement Manager, Central & Fife, Edinburgh & Borders, Lanarkshire Scotland  0792 111 3137

Louise Edwards

Customer Engagement Manager 

England & Wales

0775 362 4442

Competition in Connections

Competition in Connections

We are committed to operating in a competitive market and ensuring that Independent Connections Providers (ICPs) have equal and fair opportunities to undertake contestable works in our area.

Every project that we receive is allocated to a dedicated engineer within our Design department, if you need confirmation of who is looking after your project, please contact us at the following email addresses:

If you need any additional assistance our Head of Planning and design can be contacted directly on the numbers below:

 

District Job Title Name Telephone Number
Mid Cheshire Head of Planning & Design Ken Brassington 07753 624053
Merseyside Head of Planning & Design Neil Woodcock 07753 624072
Wirral Head of Planning & Design Dewi Jones 07753 624441
North Wales Head of Planning & Design Gwynfor James  
Dee Valley and Mid Wales Head of Planning & Design Gary Barnes 07753 624393
Glasgow and Clyde North Design and Planning Manager Stephen Peacock 07753 624866
Ayrshire and Clyde South Design and Planning Manager Alistair Menzies 07753 624146
Central and Fife Design and Planning Manager Craig Graham 07753 623669
Lanarkshire Design and Planning Manager David Climie 07753 623951
Edinburgh and Borders Design and Planning Manager Sean Gavaghan 07789 925327
Dumfries Design and Planning Manager Kenny Bowie 07753 624570

District Contacts - Scotland

District Contacts - Scotland

District Job Title Name Telephone Number
Glasgow & Clyde North Design & Planning Manager Stephen Peacock 07753 624866
  Delivery Manager John MacKinnon 07753 624191
  Delivery Manager Tom Melrose 07753 624699
Ayrshire & Clyde South Design & Planning Manager Alastair Menzies 07753 624146
  Delivery Manager Jonathan Giff 07725 410356
  Delivery Manager Angus Campbell 07753 623778
Central & Fife Design & Planning Manager Craig Graham 07753 623669
  Delivery Manager Peter Joyce 07753 623966
  Delivery Manager Caryn Jack 07702 663605
Lanarkshire Design & Planning Manager David Climie 07753 623951
  Delivery Manager Derek Drummond 07753 623790
  Delivery Manager Nicola Stewart 07753 624139
Edinburgh & Borders Design & Planning Manager Sean Gavaghan 07789 925327
  Delivery Manager Mark Everett 07753 624104
  Delivery Manager Gordon Burrows 07725 410347
Dumfries Design & Planning Manager Kenny Bowie 07753 624570
  Delivery Manager Neil Carruthers 07753 624579
  Delivery Manager Craig Cottrill 07921 113104

District Contacts - England & Wales

District Contacts - England & Wales

District Job Title Name Telephone Number
Mid Cheshire Head of Planning & Design Ken Brassington 07753 624053
  Head of Delivery Andew Jewell 07501 223056
Merseyside Head of Planning & Design Neil Woodcock 07753 624072
  Head of Delivery Mark Barry 07753 624309
Wirral Head of Planning & Design Dewi Jones 07753 624441
  Head of Delivery John McWilliams 07753 624329
North Wales Head of Planning & Design Terry Jones 07753 624359
  Head of Delivery John Heathman 07753 623886
Dee Valley & Mid Wales Head of Planning & Design Gary Barnes 07753 624393
  Head of Delivery John Heathman 07753 623886

Distributed Generation Experts

Distributed Generation Experts

Name District
Jerome Bell Edinburgh &  Borders
Kenny Spence Glasgow & Clyde North
Stuart Love Dumfries
Victoria Provan Dumfries
Tony Sneddon Central & Fife
Philip McLellan Ayrshire
Derek Jessamine Lanarkshire
Alastair Oldfield Merseyside
Paul Ritchie Mid Cheshire
Helen Settle Wirral
Gwynfor James North Wales
Tony Mills Dee Valley & Mid Wales

Please Note:

Your calls and online correspondence may be recorded for training and monitoring purposes. We may also pass your information to Ofgem (the Industry Regulator) who may contact you for feedback at a later date.