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Customer Process: Moving Your Meter (Text Only)

This is an accessible, text-only version of the Moving Your Meter Customer Process.


Stage 1 of 8: Make Your Enquiry

You make an enquiry about a connection via telephone, email or online form.


Stage 2 of 8: Submit Your Application

You can apply online using our new connection forms, or download a form and send it to us.


Stage 3 of 8: You Receive a Quote

We design your installation and send you a quote.


Stage 4 of 8: Make Your Payment

You accept the quote and arrange payment


Stage 5 of 8: Agree Your Installation Date

We sort out any third party permission and arrange a date for the work to begin (usually around 6 weeks).


Stage 6 of 8: Inform Your Meter Supplier

You will need to make arrangements with your supplier to move your meter.


Stage 7 of 8: We Move Your Meter Point Location

We Move Your Meter Point Location.


Stage 8 of 8: Your Supplier Moves Your Meter

Your Supplier Moves Your Meter.

 

 

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