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Electrical Medical Equipment

Power cuts can be particularly challenging for those who use medical equipment which depends on electricity. This equipment includes:

  • Heart, lung or ventilator machine
  • Dialysis, feeding pump and automated medication
  • Oxygen concentrator
  • Nebuliser
  • Sleep apnoea monitor
  • Medically dependant showering/bathing
  • Careline/telecare system
  • Medicine refrigeration
  • Stair lift
  • Bath hoist
  • Electric bed

If you are dependent on any of the equipment above, there are a few things you should do to prepare yourself for a power cut. 

1. Join the Priority Service Register
Signing up to our Priority service register means that your network operator is aware of your electrical equipment and can offer a variety of support and advice surrounding power cuts.

You can do this online or you can call our Customer Care team on 0330 10 10 167.

2. Talk to a medical professional
Discuss how a potential power cut will affect you and your medical equipment with your carer or doctor who will help you plan for such an event.

3. Battery back-up
If you have not done so already, consider a battery back-up for your essential medical equipment should you experience a power cut.



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