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Enquiries for civil works at local substation i.e. weeds, fly tipping, overgrown trees, graffiti.

If one of our substations contains rubbish (inc general waste),or has been subject to fly tipping, we can arrange to have this cleared.

Please contact us on the below online form, email or by calling us to arrange a visit. If you are concerned that someone can access our substation and need us to attend as an emergency, please call 105 to notify us.

Central & Southern Scotland

Telephone: 0330 10 10 260

Opening Hours: Mon - Fri 08:30 - 16:30

Merseyside, Cheshire, North Wales & North Shropshire

Telephone: 0330 10 10 280

Opening Hours: Mon - Fri 08:30 - 16:30

*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone

If you have an issue outside of your property boundary, you can get help by visiting our 'Outside property boundary' pages via the link below:

Outside property boundary

If you have an issue inside your property, you can get help by visiting 'At your property' using the link below:

At your property



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