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Flexibility Services

To meet evolving customer needs, we are developing smarter, more flexible network solutions to help mitigate the need for traditional reinforcement and reduce costs for our customers. This is cheaper for our customers as it enables us to delay expensive reinforcement work for as long as possible.

Resources connected to our networks could provide both additional capacity and additional generation to assist in key areas that have specific challenges during periods of network constraint.

We are exploring markets for flexibility with new and existing customers who are able and willing to control how much they generate or who can control their demand.


About Flexibility

Flexibility Services Overview

Flexibility services is where a Distribution Network Operator (DNO), like us, pays a third party to operate assets in a way that’s beneficial to our network. Those third parties will be owners of generation assets or low carbon technologies (LCTs) such as wind turbines, battery storage, solar or electric vehicles, and we may ask them to “turn down” or up depending on the needs of our network. In other words, we might ask them to lower the power consumption of their assets for an agreed period to allow us to free up that capacity for use elsewhere, or we might ask them to use more power in areas where we have excess generation.

As the needs of our customers and communities are constantly changing, the requirements of our electricity network are too. The increased uptake of LCTs does often result in constraints on the network during periods of high demand. However, new technologies and connections can often lead to excess generation in other areas too. Flexibility therefore provides an agile, smart means of balancing our network to solve both of those challenges.

Flexibility Providers

We will look to procure flexibility services through competitive tenders where possible and the responses from the flexibility providers will be used to:

  • Identify the availability of flexibility resources in specific areas where flexibility could benefit the network.
  • Understand the capabilities and restrictions of these resources.
  • Evaluate the viability of using flexibility to meet network requirements.




Gerry Boyd – Head of Flexibility:

'‘’’Gerry has worked for SP Energy Networks for 20 years, covering a range of commercial and operational commercial roles. Previous projects include; the deployment of our Active Network Management system(s), the implementation of Ofgem’s Access Significant Code Review and the engineering lead for our RIIO-ED1 business plan submission. After championing the use of Flexibility Services and growing our capabilities from our first tender in 2019, Gerry recently took up the role of Head of Flexibility, leading the procurement and implementation of Flexibility and ensuring that it represents the lowest overall cost for consumers. ’’


Guy Shapland – Flexibility Performance Manager:

'‘’’Guy has over 22 years experience in our Distribution business and is an accredited Black Belt. He specialised in process improvement, change management and implementing new systems to improve the efficiency of a number of departments. Most recently Guy has worked in the DSO flexibility team to define the new BaU processes to procure, manage flexibility services and implement new platforms in our control room to operate flexibility services’’


Elin Williams – Lead Flexibility Procurement Analyst:

'‘’’Elin has worked within the Electricity industry for over 5 years. She has experience in the Renewables industry seeking routes to market for multiple renewable energy projects and focused primarily on ancillary services. Elin joined the DSO Flexibility Team in September 2023 to work on Flexibility Services Tenders.’’


Basil Varghese​ - Senior Commercial Specialist:

‘‘“Basil is a Senior Commercial Specialist mostly focused on flexibility performance. Basil has a strong foundation in electrical engineering, coupled with several years of experience in teaching, banking and finance.”

Tender Information

Tender Information

Our partner, Piclo, are facilitating our procurement process on their Dynamic Purchasing Platform. For more information on our procurement processes and to view tender documents please visit SPEN’s profile on the Piclo Website

Spring Tender: Signposting. Company PQQ. April - May: Asset Qualification 6 weeks. May - June: Technical Assessment 2 weeks. June: Bidding Window 1 weeks. June - August: Commercial Assessment 4-8 weeks. Contract Award

Our Documents

Contact Us

Contact Us

We would welcome any feedback, comments or questions on our flexibility tenders. Please contact our flexibility team at:



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