We are SP Energy Networks - the company responsible for the distribution of electricity to properties in Central & Southern Scotland and also in Cheshire, Merseyside, North Wales & North Shropshire. We do this via our network of pylons, substations, cables and power lines.
If you have a power cut or a network related issue in any of these areas then you should contact us.
We have listed below our most frequently asked questions which may help you find the answer you are looking for.
You can view our bank of questions by clicking "View All Questions" or "View Questions By Category". Alternatively, you can a question via the box above.
If you can't find the answer you're looking for you can submit a question via the form on the right.
If your enquiry relates to your meter or to your electricity bill, your electricity supplier - the company you pay your bill to - will be able to help. You will be able to find the number on your electricity account.