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General Enquiries

Working close to our network, or need us to check our equipment? Request a job with our General Enquiries team.

No matter who you pay your bill to, we’re the people to contact if you have a power cut, need a new or upgraded power connection or spot an issue with our equipment. To help us find the right job for you, please select where the work is required using the options below:

To report a power cut or damage to electricity power lines or substations call the new national Freephone number 105

You can still reach us on our existing numbers:

Central & Southern Scotland: 0800 092 9290

Merseyside, Cheshire, North Wales and North Shropshire: 0800 001 5400



Hi! I'm the SP Energy Networks System Agent, can I help you?