At SP Energy Networks we provide a connection from our electricity network up to the mains fuse (also known as the 'cut out' or the 'cablehead').
It’s important to note that we don’t provide or connect the electricity meter. That’s the job of your electricity supplier – the company that will send you a regular electricity bill. You can find out more about choosing an electricity supplier at ofgem.gov.uk. Once you have accepted and paid our connection quotation we will provide you with a Meter Point Administration Number (MPAN) and a date for connection of the new cable.
Your chosen electricity supplier will need this information in order to fit your meter. You must register your MPAN at least 15 days prior to a domestic connection and 28 days prior to a non-domestic connection.
The Meter Connection Process
Step 1 - We provide you with a unique MPAN number for your property along with the date we will complete the connection to the main fuse. Step 2 - You choose your electricity supplier and register your MPAN(s) - this can take 28 days. Step 3 - Arrange your meter installation with your supplier- but remember the mater can only be installed when our work has been completed. Step 4 - Your chosen electricity supplier will arrange for your meter to be installed and will energise your supply.
The space you’ll need for your new meter will depend on whether your property is domestic or commercial. Your project manager will discuss exactly what space is needed at the start of the works.
Meanwhile, please refer to the ‘Your Responsibilities’ section of your electrical connection quotation – it’ll explain what the requirements are.
What's an MPAN?
A Meter Point Administration Number (MPAN) is the unique identifying number for the electricity meter at your property. If your property is within our area* we can help you find your MPAN. The areas we cover are:
- Central & Southern Scotland
- Merseyside, Cheshire, North Shropshire & North Wales
*A small number of properties may not be connected to the SP Energy Networks network. If you are unsure, you can usually find this information next to your meter or you can check online.
If you would like to find out your MPAN please call 0330 1010 300 or submit your request using the form here.
If your property is not in the areas listed above, please contact the Distributor for that area. You can find out which Distributor services your area by visiting the Energy Networks Association website.
The smart meter roll out in the UK is managed by electricity suppliers. In due course your supplier will arrange a suitable time with you to replace your meter. If equipment owned by SP Energy Networks also needs upgraded, your supplier will contact us directly and we will contact you to arrange a suitable appointment.