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Building strong partnerships and working in collaboration for the good of our customers and stakeholders

Trusted partner network

With the help of a wide range of partners, we’re building a network of communications professionals who share learnings and experiences, helping us to reach the most vulnerable members of our customer base and deliver important public information messages.


Our aim is to:

  • Build a “Trusted Partner Network” of communications professionals who can help us get important public information messages to our customer base.
  • Use our communications channels to deliver important public information messages for other partners.
  • Where possible, create joint communications and run campaigns in partnership with others.
  • Distribute new materials and messaging which can be used across existing channels.

Launched in early 2016, using our Trusted Partner Network to distribute messages by social media, through joint events and through partner’s staff enables us to reach a far wider audience than we can alone.