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Report a Power Cut or Emergency

To report a power cut or damage to electricity power lines or substations, call the new national Freephone number 105. You can still reach us on our existing emergency numbers shown below:

Central & Southern Scotland


0800 092 9290

Cheshire, Merseyside, N. Wales & N.Shropshire


0800 001 5400

If there are cables on or near the ground, please keep clear of them. If they are in roads or on footpaths, dial 999. Please call us urgently if you see any damaged equipment, lines or substations and we'll make the equipment safe.


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