RIIO-T2 User Group In preparation for RIIO-T2, we recruited an independent Chair, the Right Honourable Charles Hendry, to establish an independent RIIO-T2 User Group. The independent User Group provides expert, external challenge and input to our RIIO-T2 Business Plan and the Group has been created to include traditional as well as non-traditional stakeholders, such as transmission customers, academics, industry experts and community representatives. Accessibility options: Audio described video Text transcript Purpose of the RIIO-T2 User Group The purpose of the independent RIIO-T2 User Group is to provide formal challenge and input to our RIIO-2 Transmission Business Plan. The group are there to represent the wide-ranging needs and requirements of our multiple network users, customers and stakeholders via their 'access-all-areas' pass to our Transmission business. Every month the members of the User Group come to Scottish Power HQ in Glasgow to review various sections of our RIIO-T2 Business Plan face-to-face with the relevant individuals and teams at SP Energy Networks who are responsible for producing them. The group have also been shown around some of our major sites including our control room. The User Group also bring in external representatives and advisors from organisations, such as Citizens Advice Scotland, Citizens Advice England and Wales and the Scottish Government, to inform their feedback and challenges. Throughout this collaborative process, any challenges made by the User Group were recorded on a Challenge Log. This formal record is used to inform our Business Plan throughout our planning process and will be made publically available - along with our associated actions and feedback - and submitted to Ofgem by the User Group along with their Independent Report. You can find out more about the different aspects of the TO User Group, its members and their progress to date via the links below: RIIO-T2 User Group Chair and Members RIIO-T2 User Group Meetings to Date RIIO-T2 User Group Governance Outputs If you would like to be kept up-to-date with the latest information and our planned activities regarding the RIIO-T2 User Group, you can register as a stakeholder and join our stakeholder online community. We also welcome your thoughts and feedback via our RIIO-T2 mailbox.