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Adverse Weather Warning

Please note there are currently no adverse weather warnings in our service areas. 

 

 

 

 

 

 

 

 

 

 

 

Storm Brendan

The MET Office has issued a yellow warning for Tuesday 14th January due to  high winds as Storm Brendan is expected to bring a spell of windy weather across England and Wales and icy conditions in Central Scotland. Wind speeds of up to 70mph have been forecast.

We’re prepared should the forecasted bad weather affect our network.

We have increased levels of staffing in place throughout our business, including field engineers and customer service representatives in our dedicated faults and emergency call centres, to deal with any increase in queries and to provide you with the latest information available.

We’ll use social media and our website to provide updates if there are any changes (see details below).

Forecasted view for Tuesday 14 January 2020:

Storm alertFor information and updates about power cuts in your area click here or visit our Twitter channel @spenergynetwork.

To receive text or voice alerts about power cuts in your area, please contact us on 105.

Visit the met office website for the latest Met Office weather updates. 


Being prepared

Please take a look at the Advice section of our website for handy tips on being prepared for a power cut and on what to do and how to contact us in the event of a power cut. 


Contact Numbers


Keeping our customers safe

If you come across any damage to our network please call us on the number for your area shown below, and stay on the line to speak to an advisor:

If there are cables on or near the ground, please keep clear of them. These may still be live and able to conduct electricity through damp ground or metallic objects. If they are in roads or on footpaths, firstly dial 999, please stay on site if you can, tell the police and help keep passers-by well away, then also call us to advise and we will dispatch a team.

Keeping you informed

To keep you up to date on our progress, we will post regular updates on our website and on Twitter. If you haven’t done so already, please follow us on Twitter @SPEnergyNetwork.

Vulnerable customers

We are committed to keeping our most vulnerable customers informed with the latest information in the event of a power cut. If you haven’t already registered on our Priority Service Register (PSR) but need some additional help please get in touch with us via our website or by calling our dedicated PSR line on 0330 10 10 167 or you can text PSR to 61999 and someone will get back to you.

 
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