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Connections Stakeholder Information

Welcome to our Connections Stakeholder Information page. If you would like to receive regular updates on our stakeholder activities please register as a stakeholder or email gettingconnectedupdate@spenergynetworks.com.

Events Calendar

Events Calendar

We engage with our stakeholders and customers throughout the year in a variety of events and workshops across our licence areas, feeding back information and progress on our stakeholder and customer challenges, encouraging you to speak to us about any specific issues that you might have such as; constraint on our networks, land rights processes, technical information, network questions to resolve commercial, process and technical issues.    

SPD Licence Area Event Planner 2018

Event / Contact Day Venue (City)
Connections Stakeholder Panel
Stuart.walker@spenergynetworks.co.uk
1st March 2018 Central Hotel Glasgow

SP Manweb Licence Area Event Planner 2018

Event / Contact Day Venue (City)
CiC Workshop
Louise.Edwards@spenergynetworks.co.uk
28th Feb 2018 Liverpool

Incentive on Connections Engagement (ICE) Submission 2017 / 2018

Incentive on Connections Engagement (ICE) Submission 2017 / 2018

The needs of large, commercial connection customers can be different to the needs of smaller, domestic connections customers. To address this, Ofgem introduced ICE (Incentive on Connections Engagement) which ensures that Distribution Network Operators (such as SP Eenrgy Networks) continually listen, adapt and change to meet the needs of this type of customer

Each year we publish a detailed work plan that is developed by working closely with our stakeholders. You can view details of our commitments for 2017/18 and take a look back at the progress that has been achieved, by clicking the link below.

Every October we review our Incentive on Connections Engagement (ICE) work plan to ensure we are on track and that our stakeholders views are being continually considered and relevant changes made. You can view details of the progress of our work plan actions in the link below.

Electric Vehicle Information

Electric Vehicle Information

Our connection stakeholders have asked SP energy Networks what the likely growth in electric vehicle usage will be in the future, our investigation projections for this growth are outlined in the link below.

Surveys and Consultations

Surveys and Consultations

Land Rights Issues Survey

In order to identify further improvements that could be made to the approach to obtaining land lights within the connection process, we undertook a survey directed specifically at land rights issues.

26 surveys were issued and 3 (11%) were returned. Whilst the sample returned cannot be seen as representative of those surveyed, we have reviewed the responses and consider them valuable in identifying opportunities for further improvement in our connection process.

Communication appeared to be the key theme where improvements require to be considered. These communication issues seem to correspond with interfaces within both the team and the connections process. Respondents identified the need to improve the provision of land rights information throughout the connection process, from acceptance stage through to progress updates from the Project Manager. Whilst we have recently published land rights material on our website there seemed to be little knowledge of this information.  One responded recognised that we had taken direct action following poor performance of a Land Officer and the replacement had performed well.

Where relevant, we will now develop an action plan to identify improvements to address the issues raised.

Connections Service Improvement Survey

We are continually striving to improve how we ‘get you connected’ and the service that we provide.

Your feedback is essential so that we can focus and identify the areas where we need to make improvements.  Our improvement survey should only take 5 minutes to complete and contains only few key questions that we would like your views on.

Please click here.

Electrical Energy Storage (EES) – A Supplementary Connection Guide

Electrical Energy Storage (EES) – A Supplementary Connection Guide

This document is aimed at Developers who are seeking to connect an Electrical Energy Storage (EES) system to our network.  This includes both first-time Developers and Developers who may have previously made applications to us for the connection of Generation, such as wind or solar PV.  This document aims to provide supplementary information which relates specifically to EES, describing how energy storage differs from Generation (and Demand) specifically in the context of the technical and commercial requirements of its connection to our network.

Consultation on: The minimum information required when making a Connections Application

Consultation on: The minimum information required when making a Connections Application

 We undertook  a review of the information that we need when we receive a new application and opened this consultation to understand our customers/stakeholders views.

Consultation on Pricing Policy

Consultation on Pricing Policy

We consulted on our Payment Terms that are offered to those who are seeking a load or Distributed Generation connection.  In order to be offered payment terms, projects must meet certain criteria.  We wanted to ensure that these terms were ‘fit for purpose’ and we  welcomed comments on key elements of our Payment Terms Policy.

Consultation on Queue Management 

Consultation on Queue Management 

The management of contracted capacity and treatment of stalled projects has quickly become one of the biggest issues we face. As a consequence, opportunities for consented sites to progress can be delayed and, in some cases, increased connection costs through additional network reinforcements can occur. 

We have developed alternative means of managing contracted capacity queues and have now finalised our Queue Management Policy, which you can view below:

Connections Stakeholder Panel

Connections Stakeholder Panel

Our Connections Stakeholder members are representative of our Connections customer base and stakeholders, ensuring that all different types of connecting customers are represented by membership.

Our members are prominent figures within the industry, have a detailed understanding of our connections process and bring constructive challenge. This allows us to obtain a balanced view, build our understanding of stakeholder needs and perspectives, use the panel as a ‘sounding board’ and generator of new ideas and opportunities for collaboration, influencing our plans and proposed improvements. It is essential that the members represent a wide range of key stakeholder group, reflecting the differing needs of our Connections customers.

If you would like further details of our Connections Stakeholder panel, please get in touch by emailing us at gettingconnectedupdate@spenergynetworks.co.uk.

DG Constraint Workshop

DG Constraint Workshop

We recently held a Constraints Workshop which we co-hosted with Scottish and Southern Electricity Networks. On the day we had Industry experts on hand from both companies to present and answer questions.

The topics covered on the day included; Flexible Connections, Statement of Works, Queue Management and Network Planning.

View the slides presented on the day.

View the videos of the main points that were covered.

Network Planning

Milorad and Chris TX

Queue Management

Paul and Gary TX

Statement of Works (SoW)

Deborah and Euan TX

Flexible Connections

Euan and Gavin TX

Project Management Templates

Project Management Templates

Major Project Templates with indicative timescales

The project management templates provided on the next page are for guidance only. The timescales published are indicative of typical historical projects delivered by SP Energy Networks; however every project is unique therefore YOUR timescales could vary significantly depending on your specific project. 

We will always endeavour to complete your works by the mutually agreed “Target Date”; however this depends strongly on your timely support and participation in areas that are your responsibility. It is also important that your offer is accepted within a reasonable time period.

In addition, achieving the Target Date is subject to:

  • You providing us with a copy of your construction programme no later than 4 weeks following acceptance of the offer.
  • Availability of outages, plant, equipment, including telecommunication circuits, local conditions and Our agreement of your construction programme.
  • Obtaining required consents; particularly challenging when third parties are involved.
  • You completing your works in accordance with your construction programme.

As the Target Date may also be contingent on Transmission outages and works , we reserve the right to vary the Target Date where instructed by National Grid to do so. We will also incorporate any associated reinforcement work required to the network identified within this offer. We will notify you of any potential delays and changes to programme timescales.

A dedicated Project Manager will be appointed to your project and work with you to guide you through the process and ensure your project is delivered to a  reasonable cost and timescale.

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