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Trusted Partners

We recognise that we are not always best placed to address wider social issues or to reach customers in their homes - our partners play a vital role in helping us address this.

Our partners are trusted local organisations with face-to-face relationships with many of those in need of extra support and possess the in-depth knowledge to best address their needs. The wide range of our customer needs means we have partnered with a variety of organisations from Emergency Services to Local Authorities and Charities.

Become a trusted partner to benefit from:

Our network of trusted partners help us to:


If you are interested in joining our network of partners, contact us at:

Access to our Vulnerability Map Our vulnerability mapping website can help you better understand, identify and support customers in vulnerable situations. A helping hand from our colleagues Our colleagues can volunteer time to support you in PSR-related activities or other areas that might be beneficial to you. Customer referrals We’ll actively identify and refer customers to your organisation. Networking support We support networking opportunities for introductions and recommendations that enable our partners and key industry players to meet. Events and awards We host events and awards for the best performing partners – an excellent opportunity to network with each other and with different industry participants. Skills training events Depending on the nature of your work and your needs, we can host and run skills training events.

Our network of trusted partners help us to: Identify the needs of vulnerable customers. Design and deliver services that support our customers. Design and shape the training needs of our services. Sign vulnerable customers up to our Priority Services Register and make sure they’re aware of the services we provide



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